JoAn Majors, RDA, CSP
JoAn Majors works with organizations in the dental industry who want to improve predictability, profitability, and PASSION. She knows the dental industry because she comes from it and has spent over two decades focused on the soft skills that create substantial outcomes. Fondly referred to as the “word surgeon,” creating ways to turn tough or technical conversations into scalable systems that produce value and stronger connections. She co-founded The Soft Skills Institute, a Nationally recognized AGD PACE provider with her dentist husband, Dr. Chuck Majors.
Published in 25 magazines, newsletters and blogs, she’s also written four books. Her fifth, Soft Skills or Tough Talk, will be available soon. Her happy place is at the front of the room, inspiring teams to action with her signature “open arms” communication and implant savvy lingo. Her programs can be followed with high-value online content for greater implementation. She is a member of NSA, GSA, SCN, AADOM, ADIA and other organizations.