
Topics:
– Communication
– Culture
– Efficiency
– Leadership
– Practice Management
Kelly Lynch, OM, MAADOM
Kelly Lynch is a Master, Lifetime Member, and Ambassador of AADOM, (American Association of Dental Office Management). She was awarded the prestigious honor of Practice Administrator of Distinction in 2016. She has worked in and managed dental offices for over 30 years and spent 12 years in retail and hospital management. Kelly is a Team Development Coach with The Productive Dentist Academy. She is a member of the Speaking Consulting Network and the Golden Girls of Dentistry. She lives in Maine with her husband of 39 years. They have two children and five grandsons. Kelly enjoys gardening, cooking, the beach, and spending time with her family.
Her Book, 10 “KNOWS” To Get To YES! ELEVATE Your Dental Practice Through PATIENT CENTERED CARE, is a practical guide to help practices become the Platinum Level practice they know they can be! Kelly has published articles in the AADOM Observer Magazine, DeW Life Magazine, and is a contributing author for a variety of dental publications and eBooks. She writes blogs on practice management topics, exceptional customer service and creating a successful team culture for every practice.
Creating “Platinum Practice Solutions” in 2015, Kelly provides every member of the dental team with valuable coaching in the areas of Ultimate Team Cross Training, Office Systems and Guidelines, and Communication Styles that consistently produce results.