Susan has spent 20 years as a dental hygienist, then nine years as a Business Development Coach for the Productive Dentist Academy. She most recently launched Dental Coaches. She follows in the footsteps of her father, a dentist for 50 years, and has two brothers currently practicing in central Connecticut. Susan holds a BS in Business Administration from Boston University with a concentration in Finance. Her recent certifications include the “Trusted Coach and Advisor Program” by Gramercy Consulting.
Susan is most passionate about working with doctors and their teams in creating connection, clarity, and trust with patients in their care. She is pleased to announce her collaboration with Communication Specialist Eve Marie Perugini, Ph. D., as they target practice communication in a new program, “Join the Conversation.” Team members assume the role of “Patient Advocate” as they lead patients from diagnostic exam to treatment planning, scheduling, and financing. Susan and Eve Marie look forward to meeting everyone at ADMC and discussing this exciting new way to help dentists share their vision of excellence.